Branches
- Branch – Gandhi Nagar, Basti
- Branch – Collectorate, Basti
- Branch – Hospital Chauraha, Basti
- Branch – Purani Basti
All Branches are connected with CBS. The bank also provides ATM and Debit Card facility. The ATM services of the bank is very successful and is highly appreciated by the customers. The NPA of the bank is very low. The bank is known for its image of people’s bank in Basti .The Bank is always ready to help its customers with sheer dedication and outmost care.
Escalation for Ombudsman for Grievance Redressal/Complaint
Branch Collectorate
| Level | Name of Ombudsman | Designation | Mail ID | Redressal Time |
|---|---|---|---|---|
| Level 1 | Ashwani Kumar Yadav | First Information Person (FIP) | grievance@ucbbasti.in | Up to 3 Days |
| Level 2 | Rampravesh Singh | Branch Manager | bmcollectorate@ucbbasti.in | Up to 7 Days After Level 1 |
| Level 3 | Ashok Kumar Pandey | Sachive/CEO | ceo@ucbbasti.in | Up to 15 Days After Level 2 |
For any further query please contact on: 9415117101
Escalation for Ombudsman for Grievance Redressal/Complaint
Branch Gandhi Nagar
| Level | Name of Ombudsman | Designation | Mail ID | Redressal Time |
|---|---|---|---|---|
| Level 1 | Mahendra Kumar Mishra | First Information Person (FIP) | grievance@ucbbasti.in | Up to 3 Days |
| Level 2 | Raghvendra Pratap Singh | Branch Manager | bmgandhi@ucbbasti.in | Up to 7 Days After Level 1 |
| Level 3 | Ashok Kumar Pandey | Sachive/CEO | ceo@ucbbasti.in | Up to 15 Days After Level 2 |
For any further query please contact on: 9415117101
Escalation for Ombudsman for Grievance Redressal/Complaint
Branch Hospital Chauraha
| Level | Name of Ombudsman | Designation | Mail ID | Redressal Time |
|---|---|---|---|---|
| Level 1 | Dharmendra Singh | First Information Person (FIP) | grievance@ucbbasti.in | Up to 3 Days |
| Level 2 | Anil Kumar Yadav | Branch Manager | bmhospital@ucbbasti.in | Up to 7 Days After Level 1 |
| Level 3 | Ashok Kumar Pandey | Sachive/CEO | ceo@ucbbasti.in | Up to 15 Days After Level 2 |
For any further query please contact on: 9415117101
Escalation for Ombudsman for Grievance Redressal/Complaint
Branch Purani Basti
| Level | Name of Ombudsman | Designation | Mail ID | Redressal Time |
|---|---|---|---|---|
| Level 1 | Neeraj Agarwal | First Information Person (FIP) | grievance@ucbbasti.in | Up to 3 Days |
| Level 2 | Radhey Shyam Gupta | Branch Manager | bmpurani@ucbbasti.in | Up to 7 Days After Level 1 |
| Level 3 | Ashok Kumar Pandey | Sachive/CEO | ceo@ucbbasti.in | Up to 15 Days After Level 2 |
For any further query please contact on: 9415117101